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The Resource De-escalate : how to calm an angry person in 90 seconds or less, Douglas E. Noll, JD, MA

De-escalate : how to calm an angry person in 90 seconds or less, Douglas E. Noll, JD, MA

Label
De-escalate : how to calm an angry person in 90 seconds or less
Title
De-escalate
Title remainder
how to calm an angry person in 90 seconds or less
Statement of responsibility
Douglas E. Noll, JD, MA
Creator
Author
Subject
Language
eng
Summary
  • "Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in ninety seconds or less with this proven and accessible peacekeeping method by self-described "lawyer turned peacemaker" Douglas E. Noll. We live in an increasingly divided world and most of us have encountered our fair share of aggressive people and difficult confrontations. Fortunately, we now have the tools to become peacemakers and transform emotionally volatile situations and hurt feelings to calm, non-aggressive ones. Tested on prison inmates, De-Escalate offers a new set of social listening and communication skills, based on the latest findings in neuroscience and meditation. Along with practical exercises and scenario-based examples, each chapter focuses on specific themes, such as dealing with emotionally charged teenagers and frustrated coworkers. Additionally, Noll shares practical tips on how to be civil in an uncivil society. With De-Escalate, we can bring peace to all facets of life, cultivate healthier relationships, and participate in creating a more caring and compassionate future for us all"--
  • "We live in a more socially polarized time nationally and globally then ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process to you--to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less, and how to apply this skill in all areas of life. A timely and practical relationship book with simple, easy to understand steps, De-Escalate walks readers through real-life examples and scenario-based conversations in order to master his technique, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to transform lives, co-exist and co-respect for a more caring and compassionate future"--
Assigning source
  • Provided by publisher
  • Provided by publisher
Cataloging source
DLC
http://library.link/vocab/creatorDate
1950-
http://library.link/vocab/creatorName
Noll, Douglas
Dewey number
303.6/9
Illustrations
illustrations
Index
index present
LC call number
BF723.A4
LC item number
N65 2017
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/subjectName
  • Anger
  • Interpersonal relations
  • Interpersonal communication
  • Conflict management
  • Psychology
Label
De-escalate : how to calm an angry person in 90 seconds or less, Douglas E. Noll, JD, MA
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
ocn978380219
Dimensions
22 cm.
Extent
xxvii, 228 pages
Isbn
9781582706559
Isbn Type
(paperback)
Lccn
2017015967
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
(OCoLC)978380219
Label
De-escalate : how to calm an angry person in 90 seconds or less, Douglas E. Noll, JD, MA
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
ocn978380219
Dimensions
22 cm.
Extent
xxvii, 228 pages
Isbn
9781582706559
Isbn Type
(paperback)
Lccn
2017015967
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations
System control number
(OCoLC)978380219

Library Locations

    • CRPL-Downtown LibraryBorrow it
      450 5th Avenue SE, Cedar Rapids, IA, 52401, US
      41.976964 -91.6624043
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